FAQ
These fields can be modified whenever. What? : The event’s name appears on the event’s website as well as on the emails. → Title: name your event...
Click on “Create a new event”: Then, click on “Duplicate an existing event” : A page with all your former events will appear. You will then nee...
For the record: Evenium is not the owner of the database you implement (we are the host only). It must be the organizer of the event who can delete it. ...
Go under the “Configuration” / “General Infos” tab Once you reach this page, you have the possibility to change the name and the dates of your event. ...
Go under the “Configuration”/ “General information” tab Once you reach this page, you have the possibility to define a global quota on your event, then, th...
A credit is a confirmed guest on an event. If a confirmed guest cancels his registration, the credit will still be charged.
To buy credits, you can contact the Evenium team support (+33 1 47 70 90 35 / support@evenium.com) . You just need to indicate the number of credits you ne...
To see the number of credits that you have left, go under the “My account”/”My credits” tab. If nothing appears, it means that you don’t have the acce...
To see the number of credits used on each of your events, go under the “My account”/”My credits” tab. It is possible to filter dependending on the dates...
We invite you to purchase new credits by contacting Evenium support (+33 1 47 70 90 35 / support@evenium.com) or by ordering credits online.