FAQ

Is it possible to schedule emails to be sent at a certain time?
To schedule an email go under the “Configuration” - “Email scheduling” tab  Click on Then define what email you to schedule and when: You ca...
How to attach a calendar file in my email ?
Under the  “Configuration” / “Edit emails” tab.  Click on the "more" button on the right of your screen and tick the phrase "Attach an add-t...
What does the sentence "If you no longer wish to receive email from us, click here" mean?
It is a mandatory mention added in the framework of the GDPR rules and the CNIL’s French Data protection act. This sentence allows people to stop receiv...
How do I rename my message in the back office?
To rename the message on your back office click on the "more" button on the right of your screen and select "Rename the message".  Y...
How do I change the sender's e-mail address?
To change the sender’s email address of your event, please contact Evenium support (+33 1 47 70 90 35 / support@evenium.com).  To change this email addr...
How do I send an email to my guests?
In order to send a mass email to all your guests please go under the "Guests” tab on your back office. Then select all your guests using the “Sel” ...