FAQ

How to connect?
When your access is created, you will receive an email to activate your account and define your password. In this email, you will find a link to access your...
How to send again my collaborators’ accesses?
When you are on the page “All my Events”, go under the tab  “Users” and click on the name you are searching for. Then, you can tick “ The login details will...
How to add a new user?
When you connect yourself onto the platform, you arrive on a page with all your events. To add a new user, click on the tab “Users” :  On this page, you ...
How to delete a user?
Click on the user’s name, a form will pop up and on this one you will be able to modify that user’s status. To delete a user from the users’ list, change th...
How to give access to a specific event to a user?
On the right side of the user’s name you can click on the following icon (under the column “access”):   You will then be able to choose the events on wh...
My email address has changed, what do I have to do?
Click on your username, you will arrive on the user modification page. You now have the option to modify the user status. You’ll be able to change your user...
Where can I find all my events?
When you connect yourself on the platform, you arrive directly on the page containing all your events. To see all the events, you have to check that no filt...
What do the columns mean on my events page?
Name of the event: You can access the event’s back-office by clicking on the name of the event Website: Private or public access to the events’ ...
I can’t find my event on the events list, what can I do?
 If one of your events does not appear on your multi-events screen, you have to check that you the “All events” filter is well activated.  Moreover, y...
How to create an event?
Click on “Create a new event” on your multi-events page: Then you can create a new event or duplicate an old one.  If you’re not able to create a new e...